Privacy Policy.

This English summary explains how inquiry information is handled. The Japanese policy remains the authoritative version where legal interpretation is required.

Overview

What this page covers

We use personal information such as name, contact details, itinerary and request contents for inquiry response, estimate preparation, arrangement communication and service improvement. We manage information appropriately and do not provide it to third parties except where necessary for arrangement, legal compliance or customer consent.

Information collected

Name, organization, phone number, email address, itinerary, passenger count, luggage information and messages submitted through the inquiry process.

Purpose of use

Responding to inquiries, preparing estimates, checking availability, communicating with operators and improving service quality.

Disclosure and correction

Requests concerning disclosure, correction or deletion of personal information can be made through the contact window.

For complete legal wording, please refer to the Japanese Privacy Policy.

Request

For privacy-related questions, contact the inquiry window.

We will confirm the request details and respond appropriately.

Contact in English Japanese request form Email us